Shipping policy

Order Processing

We ask our customers to please allow 1-2 business days for their orders to be processed and shipped. Orders with express shipping methods are placed in priority and are shipped same day if it is submitted before 1 pm PST.

We cannot guarantee weekend delivery. To estimate delivery time frame, please use the delivery window of Monday – Friday. Please note: some orders may arrive in separate packaging.

Domestic Shipping:

We offer the following methods:

• Standard (5-7 Business Days)
• Economy (3-5 Business Days)
• 3 Day (3 business Days)
• 2 Day (2 Business Days)
• 1 Day (1 Business Days)

We utilize the following carriers:

• FedEx
• USPS
• UPS
• Ontrac

International Shipping:

We offer the following methods:

• Express (1-3 Business days)
• Priority (3-5 Business Days)
• Standard (7-12 Business Days)

We utilize the following carriers:

• USPS
• UPS
• Fedex
• DHL

Customs and Brokerage Fees:

Customs departments of other countries may charge extra fees or tariffs for international shipments. Such fees are variable and you should contact your country's customs department to see if you will need to pay any additional fees to claim your shipment.

Because such fees are very variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.

Order Tracking:

When your order is shipped, you will receive an email containing the tracking number at the end of the business day.

Please feel free to contact Customer Service at: sales@faceblushme.com if you have any questions regarding your order.

Warranty Information

We offer a 30-day warranty on all of our products. We understand that returns are sometimes a necessary process when products are purchased online. With this understanding, we are happy to provide our customers with a Satisfaction Guarantee on our entire line of products. Product must be not opened and with its original packaging in order to process the return.

Defective Items:
If you received a defective item, you may return it within 30 days from receipt of delivery. You will need to contact our Customer Service department at sales@facemelove.com In the body of the message, please reference the item number, order number and explain the defect on the item. If the defect is visible we will require photos sent to us displaying the defect on the item. Please have all this information available when contacting us.

If a replacement is desired, the defective item will be replaced upon validation of defect.